FAQs: Elementary School Photography

Elementary School Photo Day

What are some tips for great photos?

Long sleeves are recommended, and small patterns or solid bright colours photograph best. Avoid wearing stripes or very pale colours. It's also best to avoid wearing green or solid white if your school is being photographed using green screen technology. Hair should be neat.

Can I order if I missed the Due Date?

Yes. If the photo orders have already been picked up from your school, please go online to myorder.mountainwest.ca and use the login code from your order envelope. Orders will be shipped directly to your home.

Where’s our class group photo?

Due to COVID, Mountain West is producing class group composites in place of class group photos. Most schools that have individual portraits taken in the Fall have their group photos taken in the Spring. If a school opts for group photos in the Fall, the group photos will most often arrive after the individual portraits.

I'm not 100% satisfied with my photos. Can I get retakes?

Due to COVID, second photo days will be scheduled if not restricted by provincial COVID guidelines. Parents will be informed by the school if a confirmed retake date is scheduled.

May I pay by cheque?

Yes, as long as the parent (or guardian)’s name, address, and phone number are printed on the cheque and made payable to Mountain West Studios Ltd. We do NOT accept postdated cheques.

I like the package I’ve received. Can I order more?

Yes! Order more photos online at myorder.mountainwest.ca.

I have kids in multiple schools. Why are the prices different?

We offer differential pricing based upon the program offered to your school. However, online prices are lower than ordering at school. Ordering online is your best value, provides the quickest turnaround and packages are shipped directly to the home. 

Do you have a family plan?

Yes. For families with three or more children ordering online, you will receive a 25% discount that will automatically be applied to your order.

Are the finished enlargements exactly like the previews?

Previews are not colour-corrected for printing purposes. The finished enlargements will be "cropped" slightly (excess background removed), and corrected for density, colour, and position. Any remnants of green from the replacement background will also be removed completely.

If you require further information or assistance, please contact us.