Other People in My School Have Received Their Order But I Have Not

Please complete this form if other people in your school have received their order but you have not.  Make sure to include your shipping address, and other information below, so your package can be mailed to you if necessary.

Note that the processing times on orders vary as follows:

  • Family Photos: Please allow 2-3 weeks after your school has submitted your order.
  • Grad Orders: Please allow 4-6 weeks after you have submitted your order.
  • Late Orders: Please allow 6-8 weeks for processing and delivery.

Note: This form cannot be used for placing a new order or changing an existing order.